Guest Services

Guest Services

Guest Services Representative

Posted: Jul. 8th, 2019

The Guest Service Representative is considered a mall expert and is expected to have great knowledge of trends, mall programs and events. This role will provide exceptional customer service to guests and retailers including:  services, retailer interactions, information and assistance. This role is the primary point of personal contact for Guests seeking information, assistance and shopping & dining recommendations while at Willow Grove Park. The Guest Service Rep will support Marketing activities in a manner which allows them to fulfill their primary responsibilities which includes helping Guests to take advantage of current offerings and connect with our Mall.  They will also demonstrate a passion for providing quality service, making guest experiences memorable and continually look for ways to personalize the guest experience and go the extra mile.

  • Part time: Must be available to work weekends, nights, and Holidays
  • Flexible and able to work extra hours during the Holiday Season
  • Must be 18 or older
  • Must be able to stand for long periods of time
  • Must be able to pass a background check and credit check
  • Minimum of two years of customer service and retail experience 

    Please visit the Guest Service booth located on the third level by the Carousel entrance for an application. 


    ***For more information on this job posting, please contact Alishia Stackhouse by phone: 215-657-6002 ext. 226



Be the first to know about special events & deals,
plus be entered for a chance to win a

$1,000 shopping spree

To top